Digital Transformation

The future is written in lines of code. This is a reality that most people accept and know that they need to move down this path, but a combination of factors retard and often stop businesses from embarking on this journey. There is so much information and more is being generated every day, so it’s often overwhelming for businesses to make a decision and be confident that it’s the right one. This is the reality of almost every business out there. You are certainly not alone!

We can help you transform by breaking down a big change into small meaningful experiments, and work out success and failure of these experiments to drive not just organisational learning, but cultural change. At RefreshCX, we’ve helped a number of clients embrace concepts like MVPs and guided them through to launch. We helped a client grow productivity by over 30% with 30% less staff by introducing concepts like Lean. We helped a team that had never met a deadline, transform to a point where they never missed one by introducing a servant-leadership philosophy.

Our team has been on the inside and watched these challenges play out, from small business all the way to the biggest banks in Australia. And we can promise you that the standard Consulting playbook is defunct with, by some estimates, 80% of all projects failing to meet their primary objectives. That’s 80% of all transformation projects and 80% of all IT projects! What’s scary is not that number, but the fact that most organisations and teams pretend that either the failure never happened to them and will never happen to them.

Make sure that your team is part of the minority that makes it to the correct destination on time. Let us help you get there.